Data Protection

Privacy Policy

At kiss98, we take your privacy seriously. This policy explains what personal information we collect, why we collect it, how it is used, and the rights you hold as a player on Malaysia's trusted online gaming platform.

Effective Date: 1 January 2026  |  Last Updated: 1 January 2026

How kiss98 Protects Your Data

We've built kiss98 with a privacy-first mindset — so you can focus on the game, not worry about who's watching.

Encrypted Storage

All personal and financial data stored by kiss98 is protected using industry-standard AES-256 encryption, keeping your information safe from unauthorised access.

No Data Selling

kiss98 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your profile belongs to you — full stop.

Player Control

You retain the right to access, update, and request deletion of your personal data at any time by contacting our support team through the platform.

Lawful Processing

We only process your data on lawful legal bases — including contractual necessity, legitimate interest, and your explicit consent where required.

Secure Payments

Transaction data processed via Touch 'n Go, Boost, DuitNow, FPX, and other Malaysian payment gateways is handled by PCI-DSS compliant processors only.

Opt-Out Anytime

Marketing communications are entirely optional. You may withdraw your consent to receive promotions or newsletters from kiss98 at any point without penalty.

1 Introduction and Scope

This Privacy Policy ("Policy") applies to kiss98 ("we", "us", "our"), the operator of the website located at https://kiss98.lat and all related services provided to players based in Malaysia. By registering an account, accessing the platform, or using any of our services — including sports betting, live casino, slots, and Sic Bo — you acknowledge that you have read and understood this Policy.

This Policy describes how kiss98 collects, uses, discloses, and safeguards personal information in connection with the services we provide. If you do not agree with the terms described here, we respectfully ask that you do not use kiss98's services.


2 Information We Collect

kiss98 may collect the following categories of personal information from you:

  • Account Registration Data: Full name, date of birth, NRIC / passport number, residential address (including city — e.g. Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya), email address, and contact number.
  • Financial Data: Payment method details (e.g. bank account associated with Maybank2u, CIMB Clicks, FPX), transaction history, deposit and withdrawal records.
  • Identity Verification (KYC) Data: Scanned copies of identification documents and selfies where required to fulfil anti-money laundering (AML) obligations.
  • Device and Technical Data: IP address, browser type and version, operating system, device identifiers, and cookie data collected during your session on kiss98.
  • Usage Data: Pages visited, games played, betting history, session duration, click patterns, and feature interactions within the kiss98 platform.
  • Communications Data: Records of messages sent to our customer support team via live chat or email, including your queries and our responses.
  • Marketing Preferences: Your opted-in preferences for receiving promotional communications from kiss98 regarding bonuses, tournaments, and new game launches.

We collect information directly from you when you register or interact with our platform, and automatically through cookies and server logs when you browse kiss98.


3 Legal Basis for Processing

kiss98 processes your personal data on the following legal grounds:

  • Contractual Necessity: Processing required to create and manage your account, process transactions, and deliver the gaming services you have requested.
  • Legal Obligation: Where processing is necessary to comply with applicable laws and regulations, including AML and responsible gaming requirements.
  • Legitimate Interests: To detect and prevent fraud, ensure platform security, improve our services, and conduct analytics — balanced against your interests and rights.
  • Consent: For optional marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

4 How We Use Your Information

The personal data collected by kiss98 is used for the following purposes:

  • Creating, verifying, and maintaining your kiss98 player account.
  • Processing deposits and withdrawals via Malaysian payment gateways including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and online banking platforms.
  • Verifying your identity and age (you must be 21 years of age or above to use kiss98 services).
  • Communicating with you regarding account activity, security alerts, transaction confirmations, and service updates.
  • Complying with applicable regulatory obligations, including responsible gaming self-assessment and AML checks.
  • Providing personalised game recommendations and promotional offers based on your activity (only where you have opted in).
  • Monitoring for suspicious activity, preventing fraud, and protecting the integrity of the kiss98 platform.
  • Improving the performance, functionality, and user experience of the kiss98 website and mobile interface.
  • Enforcing our Terms & Conditions and applicable policies.

5 Cookies and Tracking Technologies

kiss98 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit our website. We use the following categories of cookies:

  • Strictly Necessary Cookies: Essential for the platform to function. These cannot be disabled without breaking core features such as login sessions and security checks.
  • Performance Cookies: Collect anonymised data about how players navigate the site — helping us understand which games and sections are most popular, and where improvements are needed.
  • Functionality Cookies: Remember your preferences such as language, currency display, and game lobby filters to provide a smoother experience.
  • Marketing Cookies: Used to deliver relevant promotional content, only where you have consented. You may opt out at any time via your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of kiss98.


6 Disclosure of Your Information

kiss98 does not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating the kiss98 platform — such as payment processors, identity verification providers, cloud hosting services, and customer support tools. These partners are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
  • Legal and Regulatory Authorities: Where we are required by law, court order, or regulatory directive to disclose information — for example, in connection with AML investigations or responsible gaming compliance obligations.
  • Fraud Prevention and Security: Where sharing data with fraud detection agencies or law enforcement is necessary to protect players, third parties, or the integrity of the kiss98 platform.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, subject to the same level of data protection commitments outlined in this Policy.

In all cases, kiss98 takes reasonable steps to ensure that any third party receiving your data handles it securely and in accordance with applicable privacy standards.


7 Data Retention

kiss98 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required to fulfil legal, regulatory, and operational obligations. Specifically:

  • Account and transaction records are retained for a minimum of five (5) years following account closure, in line with standard AML compliance requirements.
  • KYC documentation is retained for the duration of your account and for the period required by applicable regulations after closure.
  • Customer support communications are retained for up to three (3) years from the date of the interaction.
  • Marketing preference records are kept until you withdraw consent or close your account, whichever occurs first.

Once the applicable retention period has elapsed, your personal data is securely deleted or anonymised so that it can no longer be associated with you.


8 Data Security

kiss98 employs a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

  • AES-256 encryption for data stored on our servers.
  • TLS/SSL encryption for all data transmitted between your device and the kiss98 platform.
  • Two-factor authentication (2FA) options available for player accounts.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Strict access controls limiting employee access to personal data on a need-to-know basis.
  • Incident response procedures to detect, report, and address any data security breaches promptly.

Whilst we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We encourage players to use strong, unique passwords for their kiss98 accounts and to contact our support team immediately if they suspect any unauthorised access.


9 Your Rights

As a kiss98 player, you have the following rights in relation to your personal data:

  • Right of Access: You may request a copy of the personal data we hold about you at any time.
  • Right to Rectification: If any information we hold is inaccurate or incomplete, you have the right to request that it be corrected.
  • Right to Erasure: Subject to applicable legal and regulatory retention obligations, you may request the deletion of your personal data.
  • Right to Restriction: You may ask us to restrict processing of your data in certain circumstances — for example, while a rectification request is being reviewed.
  • Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format.
  • Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team via the live chat feature on kiss98 or by emailing us at support@kiss98.lat. We will respond to verified requests within 30 days.


10 Children and Age Restrictions

kiss98 is strictly an adults-only platform. Our services are intended exclusively for players who are 21 years of age or above, in line with Malaysian responsible gaming standards. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend that account and delete the associated data.

Parents and guardians are encouraged to make use of parental control tools and to visit our Responsible Gaming page for resources on protecting young people from access to online gambling platforms.


11 Third-Party Links and Services

The kiss98 platform may reference or display content relating to third-party payment gateways such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, Maybank2u, and CIMB Clicks when you process a transaction. These third-party services operate under their own privacy policies, which are separate from this Policy. kiss98 is not responsible for the privacy practices of external payment processors or any other third-party service providers beyond the contractual obligations we impose on them.


12 International Data Transfers

In some cases, your personal data may be processed outside of Malaysia — for example, by cloud infrastructure providers whose servers are located in other jurisdictions. Where such transfers occur, kiss98 takes appropriate steps to ensure that your data remains protected to a standard equivalent to the protections described in this Policy, including the use of contractual safeguards with recipient entities.


13 Changes to This Policy

kiss98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make material changes, we will notify registered players by posting a prominent notice on the kiss98 platform and updating the "Last Updated" date at the top of this page.

Your continued use of kiss98 following any such update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your information.


14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kiss98 handles your personal data, please do not hesitate to reach out to our dedicated support team:

  • Email: support@kiss98.lat
  • Live Chat: Available 24/7 directly within the kiss98 platform in English, Bahasa Melayu, and 中文. Average response time is 3–5 minutes.
  • Coverage: We serve players across Malaysia — Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and beyond.

For matters relating to responsible gaming — including self-exclusion requests, deposit limits, or referrals to support organisations — please visit our Responsible Gaming page or speak directly with our support team via live chat.

Play with Confidence

Ready to Experience kiss98?

Now that you know how we protect your privacy, join thousands of Malaysian players who trust kiss98 for their sports betting, casino, and slots action — all in one secure platform.

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